Finding Your Color
We understand choosing the right color can be difficult and try our best to help you with colors.
1. Color Swatches
You may look at the color swatches and choose a color for the item you are purchasing.
Please remember the color swatches are to be used as a guide only since the colors may look different depending on the monitor.
Please call us at 866-969-9447 (866-WOW-WIGS) if you need help with color selection.
2. Color Consultation
You may send us a picture or actual hair sample to get help with the color selection.
Please mention which items you are interested in and our staff will contact you thru emall or phone.
Please email your picture to sales@ShortsWigs.com
or send the picture or hair sample to Wow Superstore, P.O. Box 3054, Cerritos, CA 90703-3054.
3. Color Ring Loan Program
You may purchase a color ring and use it to select the color and return it for a full refund.
How it works:
Step One: Select color ring based on brand. (Please note that some brands may have more than one color ring available. You can see which colors are on the color ring under the Product Detail.)
As an added perk, we’ll even apply a $5 bonus to your store credit to cover the return cost!
Step Two: Add the color ring to your shopping cart and continue with the checkout process as you would with a regular order.
Step Three: To return the color ring, simply fill out the Exchange form and send it back within 30 days. We’ll issue a store credit for the full cost of the order excluding shipping fees.
• Each wig and hairpiece has its own unique selection of colors. Not all colors will be available for every style.
• If you would like to keep your color ring, keep it past the allotted 30 days and we will consider it a purchased item.
• Color rings must be in their original condition in order to be eligible for store credit. Missing or damaged color swatches are deemed ineligible for store credit.
• Shipping fees cannot be refunded under any circumstances.
• For additional assistance, please give us a call at 866-969-9447 or send us an email at sales@ShortsWigs.com.